Privacy Policy

Effective Date: 19 July 2025
Last Updated: 19 July 2025

OCI Gateway (“we”, “our”, “us”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

6b9b2fc8 a730 4073 88c2 22582934df9c

Information We Collect

We may collect and process the following personal data when you use our services or visit our website:

  • Full name, date of birth, and nationality

  • Contact details (phone number, email address)

  • Passport information and identity documents

  • Communication data (e.g. WhatsApp chats, email conversations)

  • Technical data (IP address, browser type, device info)

How We Use Your Information

We use your information to:

  • Provide and manage OCI card, visa, and passport services

  • Contact you with updates or queries about your application

  • Respond to enquiries and offer customer support

  • Improve our services and website functionality

  • Comply with legal and regulatory obligations

How We Protect Your Data

We implement strong administrative, technical, and physical safeguards to protect your personal data from loss, misuse, or unauthorised access.

Sharing Your Information

We never sell your data.
We may share your information with:

  • Our internal team handling your application

  • Trusted third parties (e.g. courier services, embassy agents) only when necessary

  • Legal authorities, if required by law

Your Rights

You have the right to:

  • Access or request a copy of your data

  • Correct any inaccurate information

  • Request deletion of your data

  • Object to certain data uses
    To exercise these rights, please contact:
    📩 [email protected]

Cookies

We use cookies to enhance your browsing experience and collect basic analytics. You can control cookie preferences through your browser settings.