Privacy Policy
Effective Date: 19 July 2025
Last Updated: 19 July 2025
OCI Gateway (“we”, “our”, “us”) is committed to protecting your privacy and handling your data responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

Information We Collect
We may collect and process the following personal data when you use our services or visit our website:
Full name, date of birth, and nationality
Contact details (phone number, email address)
Passport information and identity documents
Communication data (e.g. WhatsApp chats, email conversations)
Technical data (IP address, browser type, device info)
How We Use Your Information
We use your information to:
Provide and manage OCI card, visa, and passport services
Contact you with updates or queries about your application
Respond to enquiries and offer customer support
Improve our services and website functionality
Comply with legal and regulatory obligations
How We Protect Your Data
We implement strong administrative, technical, and physical safeguards to protect your personal data from loss, misuse, or unauthorised access.
Sharing Your Information
We never sell your data.
We may share your information with:
Our internal team handling your application
Trusted third parties (e.g. courier services, embassy agents) only when necessary
Legal authorities, if required by law
Your Rights
You have the right to:
Access or request a copy of your data
Correct any inaccurate information
Request deletion of your data
Object to certain data uses
To exercise these rights, please contact:
📩 [email protected]
Cookies
We use cookies to enhance your browsing experience and collect basic analytics. You can control cookie preferences through your browser settings.